Comments, history, notifications
Comments
Comments are shown on the History tab of the task panel, in the common timeline together with changes.
Add. Enter text in the comment field (while the field is empty, the Send button is disabled), optionally attach files and click Send.
Mention. To address a colleague, mention them with @ and pick them from the list — the mentioned user receives a notification.
Edit / delete. Available only to the comment author. Editing — via the button under the comment (confirm with the check mark, cancel with the cross); deletion — with confirmation in a dialog. A record of an edited or deleted comment stays in the history with a mark.
Change history
On the History tab, as a timeline (newest to oldest, grouped by Today / Yesterday / date), the following are shown:
- task creation and status changes;
- field changes (title, description, due date, priority);
- assignee and responsible-list changes;
- comments and file additions;
- link events (see Links and subtasks).
The history can be filtered by event type. File names in records are clickable — clicking downloads the file.
Notifications
The service sends email notifications about task changes. Each email contains a subject with the event type and task name, information about the event, key data (name, description, status, due date, priority) and a link to the task.
| Event | Notification recipients |
|---|---|
| Task creation | Assignee, co-assignees, observers |
| Task change (fields or status) | Initiator, assignee, co-assignees, observers — except the author of the change |
| Assignment as assignee / co-assignee | The newly assigned user |
| Adding a comment | All task participants except the comment author |
| Mention in a comment (@name) | The mentioned user |
| Due date change | Assignee, initiator, co-assignees |
| Deadline approaching | Assignee, initiator (24 hours and 1 hour before) |
| Task overdue | Assignee, initiator, department head |
| Task handover | New and previous assignee |